Refund Policy

Refunds & Returns Policy

At HarleyRae, we want you to love every product you receive. While most of our items are final sale, we do accept limited returns and handle damaged items with care. Please review our updated policy below:

🌿 Returns & Exchanges

• You have 7 days from the date of delivery to request a return if you are not fully satisfied with your purchase.

• Returned items must be unused, in their original packaging, and in resalable condition.

• Customers are responsible for all return shipping costs. We recommend using a trackable shipping method.

🕯️ Damaged or Broken Items

• If your order arrives damaged or broken, you must contact us within 24 hours of delivery.

• Please email us at sales@harleyrae.com with pictures of the damaged item(s) and packaging.

• Once verified, we will cover the shipping costs and send you a replacement item at no charge.

✨ Important Notes

• Refunds (if applicable) will be processed once returned items are received and inspected.

• Original shipping charges are non-refundable.

• We cannot accept returns for used items, clearance products, or digital goods (if applicable).

For all return and replacement inquiries, please email us at sales@harleyrae.com.